Refund policy

We have a 7-day returns policy, which means you have 7 days after receiving your item to request a exchange. We do not give money back on exchange.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at info@amelialabel.com. Please note that returns will need to be sent to the following address: Amelia Label, Pletterijkade 36B , 2515 SG Den Haag, Netherlands

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@amelialabel.com.

Within your email, please state which item you would like in exchange. Note that the new exchanged item will only be shipped out once the returned item has been received. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds
We do not offer any refunds for purchases made.